Instructional Design
Designing Success: Impactful Learning Strategies
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PowerPoint Trainings
The Ritz-Carlton/Forbes Luxury Training Deck
Program Objective: Provides essential skills and insights for success in the luxury industry. Participants gain expertise in luxury brand management, exceptional guest service, and strategies for engaging high-end clientele all while striving to achieve a 5-star quality rating.
Virtual Led
73 Multi-Regional Participants
External Vendor Marketing - SeaWorld Video
Program Objective: Enhance awareness and sales knowledge of our preferred partner properties and attractions through Attractions Marketing and Hotel Procurement Training. In partnership with our Hotel Procurement Business Partners, these sessions aim to empower Orlando Regional Office associates and various stakeholders including Club Services, Gold Mountain, New Owner Onboarding, and Owner Marketing teams.
Instructor and Virtual Led
685 Multi-Regional Participants
Leadership Development Deck
Program Objective: Empower leaders through a workshop focused on four key pillars: communication, accountability, engaging people, and delivering results. By elevating self-awareness and fostering conscious leadership practices, we aim to enhance critical skills necessary for optimal performance, driving individual and organizational success.
Instructor and Virtual Led
45 Multi-Regional Participants
Articulate 360
Storyline 360
Program Objective: Equip participants with the knowledge, skills, and strategies necessary to provide exceptional customer service. Through interactive lessons, learners will gain insights into understanding customer needs, effective communication techniques, conflict resolution, and creating memorable experiences. By the end of the program, participants will be empowered to deliver outstanding service that exceeds customer expectations and drives business success.
E-Learning
3,080 Participants
Infographics - One Pagers
Video
Rise 360
Program Objective: Equip participants with the knowledge, skills, and strategies necessary to provide exceptional customer service. Through interactive lessons, learners will gain insights into understanding customer needs, effective communication techniques, conflict resolution, and creating memorable experiences. By the end of the program, participants will be empowered to deliver outstanding service that exceeds customer expectations and drives business success.
E-Learning
3,080 Participants
Proficiency
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Photoshop
Lightroom
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Rise 360
Storyline 360
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PowerPoint
Excel
Teams
Outlook
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Canva
Camtasia
iMovie
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Dayforce